{"id":9,"date":"2026-11-01T22:21:18","date_gmt":"2026-11-01T22:21:18","guid":{"rendered":"https:\/\/amzgin.com\/?page_id=9"},"modified":"2026-11-01T22:21:18","modified_gmt":"2026-11-01T22:21:18","slug":"trocas-e-devolucoes","status":"publish","type":"page","link":"https:\/\/amzgin.com\/en\/trocas-e-devolucoes\/","title":{"rendered":"Returns, Exchanges and Refunds"},"content":{"rendered":"<p class=\"wp-block-paragraph\">We want you to be happy with your purchase. These are our rules for exchanges, returns and refunds.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Right of withdrawal (7 days)\nUnder the Brazilian Consumer Protection Code (art. 49), you may cancel your purchase within 7 calendar days of receipt. The product must be sealed, unused and in its original packaging. Return shipping is on us and the refund is made using the same payment method.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Defective or damaged product\nCheck your order on delivery. If a bottle is broken, leaking or the seal is violated, refuse the delivery or contact us within 7 days with photos of the package and the product. We will send a new product or refund you, whichever you prefer.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">How to request\nSend your order number, the reason and photos to amz@amzgin.com or via WhatsApp (91) 99901-1108. We reply within 2 business days with instructions.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Refund\n&#8211; Credit card: the chargeback is requested from the payment provider and appears on your statement according to your bank's timeline.\n&#8211; Pix: we return the amount to the original account within 5 business days after receiving the product.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AMZ Tropical Ind. e Com. de Bebidas Ltda., CNPJ 43.785.602\/0002-95, Rua Costa Aguiar, 1376 \u2013 Ipiranga, S\u00e3o Paulo\/SP, CEP 04204-001.<\/p>","protected":false},"excerpt":{"rendered":"<p>Queremos que voc\u00ea fique satisfeito com a sua compra. Estas s\u00e3o as regras para trocas, devolu\u00e7\u00f5es e reembolsos. Direito de arrependimento (7 dias) Pelo C\u00f3digo de Defesa do Consumidor (art. 49), voc\u00ea pode desistir da compra em at\u00e9 7 dias corridos ap\u00f3s o recebimento. O produto deve estar lacrado, sem sinais de uso e na [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":1,"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":29,"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/29"}],"wp:attachment":[{"href":"https:\/\/amzgin.com\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}